3 Six Sigma Chart will tell you all the story.
Do not spend too much time at the beginning.
Use only this 3 Six Sigma Chart to have great results.
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Six Sigma Chart – The 3 Charts Every Problem Solver must know
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Excellent .
I suggest to add, at no. 2 the cause & effect diagram –TO KNOW THE ROUTE CAUSE.
Regards
virendra
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A Control Chart (Process Behavior Chart) instead of the Run Chart would be more powerful.