How to Determine Cycle Time, Takt Time and Lead Time

A great video that explains the difference between Lead Time, Cycle Time and Takt Time.

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Takt Time Calculation PDF – Bonus Here

10 Takt Time Calculation Solved Exercises here.
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  • Your customer service calls example is not correct. Your example would be correct only if all of the calls came from the same customer on the same day.

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