Boss vs Leader is the first step to understanding how to become a Lean Manager.
In this video are highlighted most of the differences.
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Lean Management
Boss vs Leader – First Step to Lean Management (2:27)
The concept of a boss is a dinosaur. The concept of leader invokes principle # 9 of the Toyota way. Grow leaders who thoroughly understand the work, live the philosophy and teach it to others (sensi). Empowerment!!!
Anyone else notice the typo in “authority?”